Citizen is awarded £2.1m to improve the quality of homes in Coventry

November 30, 2023

30 November 2023: Citizen has been successful in securing a £2.1m grant from the West Midlands Combined Authority (WMCA) to improve the quality of its homes.

The money, which has been allocated by the Government as part of a £15m package for social housing in the West Midlands Combined Authority area, will be used to tackle the potential hazards in homes including damp, mould and condensation.

The funding will help Citizen deliver a programme of works to improve the quality of homes. This will include improved ventilation and the installation of environmental monitoring equipment so that it is able to collect information on the thermal efficiency of homes.

The works are to be completed by 31 March 2024.

Citizen is working with leading data and insights company Switchee who are providing the smart devices that will measure the internal conditions of the homes where they are installed. 

Switchee devices measure the average internal temperature, humidity, heat loss rate (how quickly a property loses heat once the heating is switched off) and the time to heat (the time taken for the internal temperature to increase by one degree Celsius when the heating is turned on). 

The Switchee dashboard that Citizen can access will also flag properties that are consistently below the Public Health England recommended temperature of 18 degrees Celsius and therefore at a higher risk of damp and mould. 

Chief operating officer at Citizen Mads Nelson said: “We are so pleased to have been granted the full amount of funding to help our customers across the Coventry.

“Our new business strategy is focused on making sure that our homes are safe, sustainable and that we are investing in homes to improve their quality. It’s brilliant that we have secured funding to do this, and we are working in partnership with the Coventry City Council.

“The successful bid follows our other winning bid for Government’s social housing decarbonisation funding, where we were awarded a £24 million government grant to support a £68 million programme to retrofit over 2,000 homes in Coventry. 

“I’d also like to say a huge thank you to the team who put the bid together as our success will have a massive impact on our customers.”

Switchee’s CEO, Tom Robins,  said: “We’re immensely proud to be partnering with Citizen to bring real, tangible changes to the lives of residents by helping them use data to tackle damp and mould. 

“This is a unique partnership for Switchee, as it is the first time we have worked with the installer network to complete other work outside of installing Switchee devices. In this case we will be improving ventilation in properties as we install our devices to further reduce their risk of damp and mould by reducing the level of humidity and measuring the effect of the works undertaken. The March deadline for all 1,087 installations also sets a tough challenge but one that we are thrilled to be part of.”

Cllr Ian Courts, the WMCA’s portfolio holder for housing & land and leader of Solihull Council, said: “This £2.1 million grant will help Citizen tackle the issue of damp and mould in their homes. This is not only a health hazard for those living in them but also a major contributor to people’s poor quality of life overall.

“I look forward to seeing Citizen invest this grant into measures that will make a positive difference for those people living in homes that are blighted by this problem.”

To learn more about how Switchee is helping housing associations and local authorities manage their properties, communicate with their residents and remotely protect their assets, contact our team today.

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